Shipping Policy

Thank you for shopping with us.

Our brand is proudly based in Paris, France, while all orders are carefully prepared and shipped from our fulfillment center in Portugal. This allows us to efficiently serve customers across Europe and internationally.

Order Processing

• Orders are processed within 1–5 business days (Monday–Friday, excluding public holidays).

• During peak periods, product launches, or sales events, processing times may be slightly longer.

• Once your order has been dispatched, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times are as follows:

France

• 3–7 business days

Portugal & Spain

• 2–5 business days

European Union

• 3–7 business days

United Kingdom

• 5–9 business days

International

• 7–18 business days (depending on destination and customs processing)

Please note that these delivery times are estimates and may vary due to customs, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping rates are calculated at checkout based on your delivery location and the shipping method selected.

From time to time, we may offer complimentary shipping on qualifying orders. Any applicable free shipping thresholds will be displayed during checkout.

Customs, Duties & Taxes

For orders shipped outside the European Union, customs duties, import taxes, or other local fees may apply upon arrival.

These charges are the responsibility of the customer and are determined by the customs authorities of the destination country. We recommend checking with your local customs office before placing an order.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your purchase.

We are unable to guarantee changes once an order has been processed. Orders returned due to an incorrect or incomplete address may incur additional shipping charges for reshipment.

Lost or Delayed Packages

If your package appears to be delayed or lost in transit, please contact us. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.

Please note that we are not responsible for delays caused by customs clearance, weather events, or circumstances beyond our control.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number along with photographs of the packaging and damaged item so we can assist you promptly.

Contact Us

If you have any questions regarding shipping or your order, please contact us by email: team@yalaniparis.com

We appreciate your patience and thank you for choosing our brand.